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NewsGator down - really bad timing (or was it down?)

Started by Jason Clarke · 3 months ago

*** This post has been updated. Please see below. ***
One of the items I found in my inbox this morning was a reminder from NewsGator that my account was due to be billed for another year. The email included a handy link to ensure my billing information is up-to-date. Since I know that ... Continue reading »

5 comments

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  • Jason - are you able to connect at this point? I dropped a note to the NewsGator guys to follow up - I didn't notice any downtime today although I'm not sure what time you had the issue (and whether there was actually any downtime or an Internet routing issue.)

    Drop me an email if you are still having problems (brad@feld.com) and I'll get you to the top of the support queue.
  • Jason, we're not showing any issues anywhere in the world throughout the last 24 hours. Are you still seeing something? We haven't heard from any of our other million+ customers today...

    thanks, drop me a note if you're having issues.
  • Jason, I just followed up with our network operations team - according to our monitoring systems and logs, there wasn't any kind of widespread outage today. Do you remember what kind of error you saw? I'm wondering if it could have just been an intermittent DNS or routing issue between you and us...
  • Thanks everyone - I connected from a different network and all is well, so it must have been something local. I've updated the post to reflect my thoughts.

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